What to Expect From Us
Whether you need a little extra help around the house or hands-on personal care, we’ll walk you through the process and help create a plan that works for you and your family.
Start With a Conversation
Tell us what is going on, what kind of help you’re looking for and what schedule may work best.
Understand Your Needs
We learn more about routines, preferences, care needs and anything important to making services successful.
Caregiver Matching
We consider your needs and personality when selecting a caregiver who may be a good fit for your home.
Your First Day
Your caregiver arrives ready to review your care plan, answer questions and begin helping.
Ongoing Support
Our office remains involved and available as needs, schedules and circumstances change.
Getting Started Depends on the Care You Need
Companion care and personal care begin a little differently. We’ll help you determine which level of support is appropriate.
A Simple Phone Consultation
For companion services, we can complete the initial consultation by phone. We’ll talk about your schedule, routines, preferences, household needs and the type of assistance you’re looking for.
This also gives us an opportunity to learn what is important to you when matching a caregiver.
No unnecessary home assessment or assessment fee.Registered Nurse Assessment
Personal care includes hands-on assistance, so a Registered Nurse completes the required assessment and develops an individualized plan of care before services begin.
The RN will review your personal care needs, routines, safety considerations and the assistance your caregiver will provide.
There is no separate RN assessment charge when you begin services with Home Sweet Home Care, and we cover the cost of required 90-day RN reassessments while you remain in care.Care That Fits Your Life
We do not require you to commit to a long-term contract or a predetermined length of service. Some clients need extensive daily support while others may only need help on certain days or at certain times.
As your needs change, we can work with you to increase, decrease or adjust services.
A Few Things to Know
No long-term care commitment. Services can change as your needs change.
48-hour notice for cancellations or schedule changes. This allows us to responsibly manage caregiver schedules.
Live-in services also require 48-hour notice for cancellation or schedule changes.
We understand that emergencies happen and unexpected circumstances may require immediate changes.
Your First Day of Care
It is completely normal for having a new caregiver in your home to feel a little unfamiliar at first. Our goal is to make that transition as comfortable as possible.
Your caregiver will arrive in uniform with company identification and review your care plan and routine with you. This is an opportunity to make sure everyone understands what you need and how you prefer things to be done.
Your care plan is not set in stone. As your needs, preferences or routines change, we can work with you to make appropriate adjustments.
Support Doesn’t Stop After Care Begins
Home care is about more than sending someone to your door. Our caregivers receive training and ongoing education, and our office remains involved to help make sure services continue to meet your needs.
Caregiver Training
Our caregivers receive training and ongoing education designed to support safe, dependable and compassionate care.
Ongoing Oversight
We stay connected through appropriate supervisory visits, follow-up and RN reassessments for personal care clients.
We’re Here to Help
If something isn’t working or your needs change, call us. Our office team is here to help address concerns and find solutions.
What Can a Caregiver Help With?
Services are personalized to each client. Depending on the level of care you choose, your caregiver may assist with many of the following activities.
♡ Companionship & Connection
- Conversation and companionship
- Games, cards and puzzles
- Reading books and magazines
- Arts and crafts
- Walks and outdoor activities
- Planning outings and visits
- Sharing meals
- Family scrapbooks and memories
- Hobbies and favorite activities
- Social engagement
⌂ Help Around the Home
- Meal preparation
- Kitchen clean-up
- Grocery shopping
- Laundry and linens
- Light housekeeping
- Changing and making beds
- Organization
- Taking out trash
- Houseplant care
- Light pet assistance
♥ Daily Support & Reminders
- Medication reminders
- Appointment reminders
- Calendar assistance
- Mail organization
- Clothing assistance
- Grooming assistance
- Walking support
- Answering the phone or door
- Picking up prescriptions
- Running everyday errands
→ Transportation & Outings
- Medical appointments
- Grocery stores
- Pharmacy trips
- Religious services
- Beauty or barber appointments
- Shopping
- Restaurants
- Visits with friends or family
- Community activities
- Other local destinations
Learn More About Each Type of Care
Companion Care and Personal Care both help people remain safely and comfortably at home, but they are designed for different levels of support. Learn more about what each caregiver can provide.
Our Companion Caregivers
Companion Care is ideal for people who need help with meals, errands, light housekeeping, transportation, reminders and meaningful companionship but do not require hands-on personal care.
Learn About Our Companion Caregivers →Our Personal Care Assistants
Personal Care provides an additional level of hands-on support for clients who need help with bathing, dressing, toileting, mobility and other personal care needs identified in their care plan.
Learn About Personal Care Assistants →Not sure where to start?
Tell us a little about what you or your loved one needs. We’ll help you understand your options and what comes next.
Request More Information ♡ ☎ 757-356-0342